FAQs (Frequently Asked Questions)
1. How can I place an order?
You can place an order by selecting your preferred product, choosing the correct size, and completing the checkout process on our website.
2. How do I track my order?
Once your order is shipped, tracking details will be shared via email or SMS. You can also contact our customer support team for assistance.
3. What is your return policy?
Products can be returned within 3 days from the date of delivery. Refunds are applicable only for damaged items or if an incorrect size or product is delivered. For more details, please refer to our Return & Cancellation Policy page.
4. Can I exchange my product?
Yes, exchanges are allowed for size or product of the same value, subject to availability.
5. How do I cancel my order?
Orders can be cancelled before dispatch by submitting a request through the Return & Cancellation link in the website footer or by contacting customer support.
6. When will I receive my refund?
Once approved, refunds are initiated within 5 business days. The amount is usually credited within 8–10 business days, depending on your bank or payment provider.
7. What payment methods do you accept?
We accept:
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Debit Cards
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Credit Cards
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Net Banking
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UPI
8. Are there any items that cannot be returned?
Yes. Certain products are non-returnable.
9. How can I contact customer support?
You can reach our support team through:
10. What should I do if I receive a damaged or wrong product?
Please contact us within 7 days of delivery with your order details and product images. Our team will assist you with the return or exchange process.